Frequently Asked Question
Frequently
Asked Questions
What makes Kathaa sarees unique?
Highlight the distinctive features, materials, or design elements that set your sarees apart.
How can I place an order on Kathaa's website?
Provide a step-by-step guide on the ordering process, including selecting products, adding them to the cart, and completing the purchase.
What payment methods do you accept?
List the accepted payment methods, such as credit/debit cards, digital wallets, or other options available on your website.
Can I modify or cancel my order after placing it?
Clarify your order modification and cancellation policies, including the time frame within which changes can be made.
What is your shipping policy?
Provide information on shipping methods, delivery times, and any associated costs. Mention if you offer international shipping.
How can I track my order?
Explain how customers can track their orders, including the use of tracking numbers and any relevant third-party shipping services.
What is your return policy?
Summarize your return policy, including eligibility criteria, return timeframes, and the process for initiating a return.
Are customizations or alterations available for sarees?
Communicate whether customers can request customizations or alterations and any associated terms or fees.
How do I care for and maintain my Kathaa saree?
Provide care instructions for your sarees, including recommended cleaning methods and storage tips.
Do you offer wholesale or bulk ordering?
If applicable, share information about wholesale or bulk ordering options, including any discounts or special arrangements.